Welcome to Relaxed Roots, where your holistic health and wellness is our top priority. As a registered massage therapist, I assist in a range of massage therapies designed to help you feel your best, both inside and out.


Susan Hsiao, RMT

Susan Hsiao is a compassionate and skilled massage therapist who has dedicated her career to helping others. She was born in Taiwan and is fluent in English, Mandarin, and Taiwanese. Susan has always felt that her true calling in life was to help people. She found her niche in massage therapy because she believes that it has the power to help people physically and emotionally.

Susan graduated from Vancouver Career College in 2021 and has since worked with patients from all walks of life. Her approach is to take a thorough assessment of her patients to identify the root cause of their pain or discomfort. She then creates a customized home care plan that addresses their specific needs. Susan's goal is to see her clients recover fully and return to their normal activities as soon as possible.

In her spare time, Susan enjoys staying active by jogging and going for walks. She is also an avid learner and loves listening to TED talks and podcasts. Susan has a passion for cooking and enjoys trying out new recipes. Above all, she cherishes spending time with her family and friends. With her core values of kindness, compassion, and excellence, Susan Hsiao is a massage therapist that you can trust with your wellbeing.   

Jack hsu, RMT/Acupuncturist

Meet Jack, a dual-licensed R.TCM.P and Registered Massage Therapist (RMT) who bridges the gap between traditional wisdom and modern science. With a background in Biology from UBC and roots in a family of TCM doctors in Taiwan, Jack’s approach is as much about clinical evidence as it is about heritage.
He doesn't just treat symptoms; he looks for the "why" behind them. By combining acupuncture and herbal medicine with deep-tissue RMT techniques—like myofascial and trigger point release—Jack creates a personalized path to recovery for both physical injuries and internal health. Whether you need the targeted pressure of Tui Na, the healing warmth of Laser Acupuncture, or the tension-melting benefits of Registered Massage Therapy, Jack’s toolkit is diverse. He also offers Cupping, Gua Sha, and Facial Acupuncture.
Fluent in both English and Mandarin, Jack is here to help you move better, feel stronger, and find your balance.

Visit Us

200- 5050 Kingsway Burnaby, BC V5H 4C2

OFFICE HOURS
Monday: 10:00 A.M. -6:30 P.M

Thursday: 10:00 A.M. -6:30 P.M.

Saturday: 10:00 A.M. -4:00 P.M.

Sunday: 10:00 A.M.-4:00 P.M.